The Harrow Safer Neighbourhood Board is committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to respond to your enquiry and / or to forward the same to the relevant organisation who may be able to deal or assist you with your issue – this may include the local council or the Police.
This policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.
Collection of your Personal Information
In addition to your basic contact information, we will never ask you for any other personal information as we do not need nor store any of this information.
We use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
How we use this information
The information we collect about you is used to ensure we provide you with the best and most appropriate information and identify user behaviour and interaction on our website.
Our policy on storage, processing and retention of your information
We will NOT retain your information for any purpose. At most, we will, with your permission forward your information / request or issue to the relative organisation, local council or the Police as appropriate.
How and when we may share your Personal Information
Where necessary we may disclose your information to the Police if we deem that in the interest of your or the general public’s safety.
Your rights with respect to the Personal Information we hold
You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and statutory obligations.
Updating your communication preferences
You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. Your personal preferences can be changed at any time by using the link at the end of every email we send.
A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes. A cookie cannot give us access to your computer or to your personal information. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the information on our web site, but the functionality of certain areas may be reduced.
You can reach the Harrow Safer Neighbourhood Board by email: [email protected]